Initiative by MedVol to improve Market Hygiene

No one notices a hygiene issue faster than the people on the ground.

Be our eyes. If you've seen a misuse—inappropriate claims, duplicate billing, impersonated counters—tell us, with whatever evidence you have. MedVol runs this service for the benefit of the pharmaceutical distributor and retailer community.

File a case View public registry

Before you file

Reporting is confidentialYour identity is never shown publicly. You may also report anonymously.

For companies operating in MedVolFor others, we would highlight the same and further action based on their discretion.

This takes a little timeWe verify real transactions before we act. Most cases take a few weeks, not hours.

Findings stay privateThe public sees status only. Detailed findings go to the parties involved.

How a case moves

From your report to a resolution

We follow the below steps.

You file it

With whatever evidence you have—anonymously if you'd rather.

We check the transactions

Our team reviews the actual scheme and billing trail inside MedVol.

We may reach out

Only if we need to clarify something—never published, never shared.

We take it to the company

Every verified case is escalated to the Company.

We close the loop

You're notified by SMS and email as the status changes, until it's resolved.

1 What happened

Tell us what you observed. Specific dates, amounts and names help us verify faster.

Category of concern

Company Name

Describe the issue Around 500 characters is usually enough. You don't need to write a report—just what you know.

2 Where it happened

Helps us route the case to the right regional team.

State

City / town Used internally for routing only—never shown publicly.

Stockist or counter name / code if known

3 Evidence

Screenshots, invoices, photos of billing—anything that supports the case.

Drop files here, or click to browse JPG, PNG or PDF · up to 10MB per file · up to 5 files

4 Your details

Your mobile number is verified with an OTP before filing. It is only used if we need to ask a follow-up question—never published.

Report anonymously We will seek for your name, mobile number and OTP, but your details would be anonymous in any further reporting. The same is required to be able to connect in case of any doubts or issues.

Full name

Phone number

We verify your number with an OTP, so we know a real person filed this.

Email optional We'll notify you by SMS and email whenever the status changes.

You'll receive a case number immediately.

Case filed. We're on it. We'll email you as the case progresses. Verifying real transactions takes a little time—most cases take a few weeks. Please quote your case number in any correspondence.

SID-2026-000512

Filed cases

Public registry

Every case filed here, with its current status. Investigation notes and outcomes are shared only with the concerned parties—the public view shows headline information only, so the process stays transparent without exposing anyone under review. Verifying real transactions takes time, so most cases move through these stages over a few weeks.

Case no.

Filed