Frequently Asked Questions

Stuck on something? We’re here to help with all the questions and answers in one place

General

MedVol is a proprietary digital platform specially designed and developed for Pharma companies through which they can transact their approval business.

MedVol is an Application which has to be downloaded by the different stakeholders after the alignment of the Pharma companies.

MedVol has digitized the entire ordering process for pharma companies which otherwise is manually done. The process is not subscription based, but transaction based as per mutually agreed terms and conditions.

All Pharma companies who have some part of their sales component conducted through discounts/schemes can benefit from the adoption of MedVol Digital Platform.

MedVol provides innumerable benefits to all pharma companies and its different stakeholders. To know more one can visit the MedVol website www.medvol.in and go through the Benefits section

One can write to support@medvol.in to know more and even can ask to be connected to the appropriate person.

Stockist

An authorized stockist of the onboarded company in MedVol can communicate with the field sales team to request to be part of MedVol.

Other than the process becoming significantly hassle free and digitized, MedVol is also helping stockist in getting digital order at the convenience of its shop. Further, the settlement process is absolutely seamless with full visibility available on a click of a button.

MedVol requires adherence to a certain process, which includes post supply settlement. Also it requires sharing information with company to ensure correct usage of scheme. Adherence to basic SOP and ensuring business in a hygiene manner are essential requirement to be part of MedVol.

Post onboarding MedVol will share a welcome emailer with all the necessary details.

MedVol has a dedicated stockist relationship team and also a very responsive and multi-channel support team to resolve various doubts and issues.

Field Sales Team

There will be internal communication protocol which will be set. However, to begin with you can either write to support@medvol.in or call on 044 - 48137024 for prompt response.

Please write an email to support@medvol.in or call on 044 - 48137024 with the appropriate brief and our team will connect back with you.